BSSP Benefit Spotlight
Updated Enhanced Cancer Care Benefit
What is Cancer Care Direct?
Cancer Care Direct provides members with personalized guidance and support throughout their cancer journeys.
What's covered under the benefit?
Program elements include:
- Guided Support - Get help from a personal Oncology Nurse who can partner with you through every step of your cancer journey.
- Accessing Excellent Care - Keep your oncology care local, while we add access to the top national cancer centers if needed.
- Expert Review & Advice - We can coordinate expert reviews of your diagnosis and your treatment plan to be sure you’re getting the right care, at the right place
at the right time.
How much will the program cost?
The Cancer Care Direct program is free to all members regardless of medical plan.
Does everyone with a cancer diagnosis need to use the Cancer Care Direct program?
No, this program is optional and is not required. The Cancer Care Direct program was created to help with navigating a diagnosis and treatment, but you are not required to use the program. This program is available for eligible members who are looking for a program that provides assistance with navigating the process.
How do members access this benefit?
Call Cancer Care Direct at (855) 204-3923 to speak to a member of the Customer Care Team or visit cancercaredirect.com.
Do eligible members need a prior authorization from Anthem to access this benefit?
No, carrier authorizations are not needed for the Cancer Care Direct program.