BSSP Resources Camp Fire Evacuees
Replacement HWC Medications
Replacement medications from the HWC dispensary (either Chico or Oroville) are available without an appointment at the Chico Health and Wellness Center (500 Cohasset Road, Suite 24) during the week of November 12th. Stop by the HWC during the hours listed below. As the HWC will also be seeing regularly-scheduled patients you may have a short wait.
Early Refill on Medications filled at Costco or other retail pharmacies
You do not need a new written prescription; Navitus will authorize your pharmacy to refill the RX at your request.
Prescriptions Transferred to Another Pharmacy
If you need prescriptions transferred to a new pharmacy, call 530-879-7582. Leave a message with the following information:
Patient's name and date of birth
Call back number
New pharmacy name, street address and telephone number.
Actives and Non-Medicare Retirees
Medical/RX cards: Coastal Customer Service 800-564-7475
Medicare Retirees (CompanionCare)
Medical card: Anthem Customer Service 800-825-5541
RX card: Navitus 866-270-3877
Medical Claims/Service Assistance
For impacted members, Anthem is:
VSP Member Services Support Line 800-877-7195
Benefits will be reinstated regardless of eligibility
Individuals without VSP coverage can contact the American Red Cross at 530-673-1460 to request a VSP eye care voucher.
www.anthemeap.com and enter SISC to log in.
We hope you'll reach out to EAP if you've been affected by the Camp Fire. It's hard when devastation like this hits and you have to deal with the unexpected. Your EAP is here, ready to help. There's no cost to any EAP services ... any member of your household (including those not covered under your medical plan), may access these resources.
Let EAP know if you or household members need help coping, including:
When you need answers, let EAP give you a helping hand.
Camp Fire Resources Moving Forward
Camp Fire Informational Resources
Locating Missing Loved Ones and Pets
Online Informational Resources - click the links below
Please keep in mind that we have not confirmed if these providers currently have services available. To access the websites, please click on the links below.
CalFire Structure Status Map
Butte County Sheriff’s Office
USDA Forest Service
National Wildfire Coordinating Group
Google Crisis Map
For information about road closures you may dial 511 or obtain information online at http://www.dot.ca.gov/cgi-bin/roads.cgi.
Local Red Cross Locator:
Red Cross Smartphone Apps:
Apps will update people on current situation and provide information on safety during a disaster.
211 Butte County
2-1-1 is an easy to remember phone number that connects callers to information and services in times of need. It is available 24 hours a day, seven days a week, even during disasters. Please call if you are seeking resources such as clothing, food or programs for your families.
Federal Emergency Management Agency (FEMA)
500 C Street Southwest
Washington, DC 20472
If a disaster is declared, please call to apply for assistance by phone, or visit https://www.disasterassistance.gov to apply online.
California Office of Emergency Services
Family Temporary Assistance Program
Local Salvation Army Locator
Temporary Housing Options